FELTHOREN Money Back Guarantee Policy

At FELTHOREN, we are committed to providing our customers with high-quality products and exceptional service. Our Money Back Guarantee policy is designed to ensure that you have a risk-free shopping experience.

Eligibility

• All return requests must be made within 30 days of purchase.
• To qualify for a refund, products must be returned in their original condition with original packaging and receipt.
• Items that have been personalized, altered, or damaged due to misuse are not eligible for a refund.

Return Process

1. Contact our customer service team at [email protected] to initiate a return.
2. Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to proceed with your return.
3. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Refunds

Approved refunds will be processed within 7-10 business days and will be applied to the original payment method. Please note that shipping costs are non-refundable.

Exchanges

If you wish to exchange a product for a different item, please contact our customer service team. Exchanges will be processed subject to product availability.

Contact Us

If you have any questions about our Money Back Guarantee policy, please contact us at:

Email: [email protected]

Phone: +1 (555) 123-4567

Address: FELTHOREN, 123 Business Drive, Suite 100, Enterprise City, EC 54321